FAQs
How long does it take to restore photographs and turn them into a video?
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Depending on the quality of the original, it can take up to 7 days.
Do you just restore old photographs?
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Are you UK based?
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The old photos will be sent to the client digitally. We can also send hard copies to frame and keep if requested.
Yes we do accept international orders.
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How do you send the final video to me?
Do you accept international orders?
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Do you offer discounts for multiple orders?
Do you have any examples of past projects?
Can we speak with you directly regarding an order?
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How long does it take to create the colouring books?
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We restore old photos. We can create new ones. We then create videos using the restored images.
Yes we are based in Liverpool, UK.
We can send this via email, WhatsApp, or we can send a card with a barcode on which has the link to the video.
What happens to my photographs once you have finished restoring them?
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What format does the video come on? Is it something like a DVD?
Yes. The point in the process is to stay in contact with the client. The videos can be edited. We offer one free edit.
What payments do you accept?
Can the order be amended during the process?
How long do you keep the projects for and how are they stored?
How are the colouring books shipped?
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The videos are supplied in a digital file format via secure link.
Are there extra charges for requests to make changes?
Not currently.
We currently accept PayPal and Natwest Stripe. All are secure methods.
We offer a free edit of 15 seconds in a video. Anything else will be charged.
Yes, these are available upon request.
They can be stored indefinitely.
Yes. For this process to work communication is vital. We are availale to talk during working hours to produce the best outcome for the client.
Colouring books will be shipped via Royal Mail.
A colouring book can take up to 7 days.
Can the colouring books be ordered in multiple for occasions such as a party?
Definitely, yes!